Last Updated: [Insert Date]

Welcome to CYNTHIA ROWLEY Sales Store (tracknwear.com). These Terms and Conditions govern your use of our website and purchases of our premium designer collections. By accessing our site and making purchases, you agree to these terms.

1. Website Use

1.1 Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to purchase from our store. By placing an order, you represent that you meet these requirements.

1.2 Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your account information and password, and for restricting access to your computer.

1.3 Prohibited Activities

You agree not to:

  • Use our website for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Use automated systems (bots, scrapers) to extract data
  • Interfere with the proper working of the website

2. Products and Services

2.1 Product Descriptions

We strive to accurately display our premium collections including dresses, intimates, jumpsuits, pants, swimwear, and tops. However, colors may vary slightly due to monitor settings.

2.2 Availability

All items are subject to availability. We reserve the right to discontinue any product without notice.

2.3 Hygiene Policy

For hygiene reasons, items from our Intimates + Lounge collection are final sale and cannot be returned or exchanged unless faulty.

3. Orders and Payments

3.1 Order Process

Your order represents an offer to purchase which we accept by sending a confirmation email. We reserve the right to refuse any order.

3.2 Pricing

Prices are in USD and exclude applicable taxes and duties. International customers may be responsible for customs fees.

3.3 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. Payment is processed at time of order.

3.4 Shipping

We offer two shipping options:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after processing)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after processing)

Order processing takes 1-2 business days. We ship worldwide excluding some remote areas and parts of Asia.

4. Returns and Exchanges

4.1 Return Policy

We accept returns and exchanges within 15 days of delivery. Items must be:

  • Unworn, unwashed, and in original condition
  • With all tags attached
  • In original packaging
  • Accompanied by proof of purchase

4.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days using our return template
  2. Wait for approval and return instructions
  3. Ship to: CYNTHIA ROWLEY Sales Store Returns, 2620 Seth Street, BALTIMORE, US 43105

4.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping costs are non-refundable.

Important: For exchanges, we’ll ship your new item once we receive the return. Shipping for exchanges is free.

5. Intellectual Property

All content on our website (logos, designs, text, images) is our property or licensed to us and protected by copyright laws. You may not use our intellectual property without written permission.

6. Limitation of Liability

CYNTHIA ROWLEY Sales Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products.

6.1 Product Use

You agree to use products as intended. We are not liable for misuse or improper care of garments.

7. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect and use your information.

8. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website with the effective date.

9. Governing Law

These terms shall be governed by the laws of the State of Maryland, USA, without regard to conflict of law principles.

10. Contact Us

For questions about these Terms, please contact:

CYNTHIA ROWLEY Sales Store
2620 Seth Street
BALTIMORE, US 43105
Email: [email protected]